Wednesday, June 19, 2024

How To Pay Tolls In New York

Calculate Your Missed Toll In New York

New York Thruway Tolls Go Cashless

If you wish to calculate tolls, fuel costs, and routes for your travel in New York and the nearby states by car, taxi, bus, caravans , you could use NY Toll Calculator. It also shows the cheapest, the fastest, and other optimal routes to your destination along with toll plaza location en route, payment methods, and more.

You can also download the free TollGuru Trip Calculator app from or the App Store. Both, our website calculator and apps, are totally free for all passenger vehicles.

How To Avoid Tolls When Driving In New York

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New York tolls can get really expensive. Tolls tend to rise over time, and if you have a commute every day expenses can really add up. You can find ways to avoid tolls all together by being open to alternative routes. You can also reduce the cost of tolls by carpooling more often and investing in an EZ pass. Explore alternatives to driving. You can bike or take public transportation to get out of paying tolls.

How Does Ez Pass Work

EZ Pass is an integrated regional electronic toll system used in the state of New York and other states, numbering 16 in total. Currently, there are millions of motorists signed up to EZ Pass with an active account. This cashless toll system is the most convenient means of paying for tolls without wasting time in traffic lines waiting for your turn. Since the introduction of electronic EZ Pass plazas, the traffic congestion formerly plaguing interstate routes has reduced significantly and has given drivers different route options.

This electronic system also provides you with an opportunity to travel non-stop, reduce travel time, and also enjoy discounts on toll payments. You can also pay your parking tickets with EZ Pass Plus at airports or at any parking facility in New York.

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Pay Your Toll Bill At A Walk

Pay your Toll Bill using cash at a local retailer. Click here to find a location near you .

If you have further questions. please reach out to Toll by Mail NY customer service center at toll-free number 1-844-TBM-8400 .

If you feel you have received a notice of violation notice in error, you may contact the Violations Processing Unit at:

E-ZPass Customer Service Center+1-800-333-8655

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Cops nab driver with $56K in unpaid tolls

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The MTA employee’s obscured license plate

An assistant general superintendent at an MTA bus depot in East New York put together a nifty scheme to avoid paying tolls on bridge and tunnel crossings, according to the Office of the MTAs Inspector General: Driving with no front license plate on his gray Nissan Sentra, he used three different E-Z Pass accounts and changed his rear license plate multiple times, as well as covered it with a cloudy semi-clear plastic, in an effort to avoid paying mounting tolls and late fees going back to 2011.

He even allegedly bragged about it to co-workers.

He mightve gotten away with it too, if not for an anonymous complaint sent to the MTA Inspector Generals office. On Monday, the OIGs office released the findings of a months-long investigation into the superintendents schemings.

Over a seven-month period, the OIG noted that MTAs Bridges and Tunnels were unable to record his vehicle 11 times, due to the covered license plate. This is the same agency that will be running the congestion pricing program to charge drivers in Manhattan below 60th Street, raising questions about how it will enforce scofflaws that may try to evade tolls, when even employees at its own agency are already doing it.

No license plate on the front of the car

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Ez Pass Working Process

When driving slowly through a toll lane, the electronic system reads your EZ Pass transponder using a transmitting antenna. After reading your transponder in a matter of seconds, the system will deduct the toll fee from your EZ Pass prepaid account.

Some toll facilities open up their gates to deduct toll fee after reading your transponder. Subsequently, there is a video enforcement system in place to identify motorists who are violators. At the end of the toll lane, a traffic signal is displayed, indicating that you have paid the toll. If you havent for some reason, the signal will notify you to Contact EZ Pass immediately for more information.

Pay Toll Later Using Tolls By Mail

For motorists without an E-ZPass, tolls in New York are collected using Toll by Mail cashless tolling system . If you do not have E-ZPass, an image of your license plate is captured and a Toll Bill is mailed to the registered owners address on file with DMV. The Tolls by Mail customers pay a higher toll rate than the NY E-ZPass toll rate, in addition to a $2 administrative surcharge per billing statement. This is due to the time and cost associated with the process to identify vehicles that do not have the tag properly mounted or not detected in the vehicle.

The Tolls by Mail rate is equivalent to the cash rate.

Toll Bills are mailed approximately 30-40 days after your first date of travel. If you dont want to wait for the Bill, you can search and pay for tolls by the license plate on the E-ZPass website . Toll transactions are usually available approximately one week from the date of travel.

If you feel you have received a notice of violation notice in error, you may contact the Violations Processing Unit at:

E-ZPass Customer Service CenterAlbany, NY 12212-5186+1-800-333-8655

Also, E-ZPass customers who do not properly mount their E-ZPass tag, which results in their tag not reading properly while traveling on the Thruway, will be charged the Tolls by Mail toll rate. All E-ZPass NY customers with special discount plans will also be charged the Tolls by Mail rate when their tag is not read. To ensure you receive the E-ZPass NY discounted toll rate, mount your tag properly.

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Cashless Tolling Billing Segments

The Thruways toll rate structure did not change with the conversion to cashless tolling. There are, however, some slight changes to the way transactions will be displayed on E-ZPass statements and Tolls by Mail invoices.

The Thruway ticketed system has been divided into 14 segments 6 start/end segments and 8 fixed toll segments . In the illustration below, the brown and green highway gantries represent the tolling segments. These brown and green highway gantries are located between exits. The blue gantries are located on the entry/exit ramps of the Thruway.

Each time a driver travels under a fixed toll gantry , the toll will display on an E-ZPass statement or toll bill invoice as a fixed toll transaction .

For each start/end segment , the toll will be based on where you entered and exited. When a driver travels through multiple segments, multiple transactions will appear on their statement/invoice.

Will Tolls Increase Is There A Cost Difference If You Don’t Have E

NJ drivers would pay additional toll to travel into NYC

Thruway tolls are in line for a significant hike in 2021 if you’re not a New York-based user of E-ZPass, the multi-state program in which drivers keep a transponder in their car and have tolls automatically deducted from an account.

Tolls billed by mail would increase by 30% beginning Jan. 1 under a plan set for approval next month by the Thruway Authority Board of Directors. For out-of-state E-ZPass holders, tolls would increase by 15%.

Each mailed bill would come with a $2 surcharge under the plan, as well.

E-ZPass rates, which include a built-in discount, would remain flat for New York users. That’s in part to encourage more drivers to use the automated system and cut down on the number of bills mailed out.

That means a trip in a passenger vehicle from Exit 47 near Rochester to Exit 23 in Albany would cost $14.50 plus the $2 surcharge, up from the current $11.15 cash toll.

The standard E-ZPass toll for the same trip would remain $10.59.

Once approved, the new plan would mark the first Thruway toll increase since 2010.

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What Do You Do If A Toll Violation Was Issued In Error

Toll violations are hardly issued in error due to the advanced technology used at toll lanes. However, glitches are possible, and this may lead to errors. On a daily basis, quite a few drivers are issued a toll violation in error, and you could be one of them. If you suspect that you have not violated a toll lane, you can dispute it. But before then, you need to do your due diligence.

  • Make sure you have sufficient balance in your toll account: You can check your balance after exiting the toll gate and before you pass through another. If your balance covers the toll fee, then it means you probably didnt commit any offense intentionally
  • Make sure your transponder is working and properly positioned: Check your transponder to ensure it is positioned upright and is working well

If yours is a case of being in the wrong lane or you didnt make the full payment for some reason, you can contact EZ Pass customer service to pay what you owe. If you want to go ahead to contest the violation, do visit the EZPass website to review instructions about how to dispute the violation notice issued to you.

What If A Vehicle’s License Plate Is Unreadable

The Thruway Authority contends its system has enough safeguards in place to ensure it can properly bill motorists.

The high-tech cameras on the tolling gantries capture photos of each vehicle’s license plate from multiple angles. If the automatic system doesn’t pick up the plate system on its own, it flags a manual review in which the photos can be enhanced and assessed by a human.

Under state law, it’s the responsibility of the driver to ensure their license plate is clean, readable and unobstructed. Otherwise, the driver can face a fine of $25 to $200, according to the Vehicle and Traffic Law.

Motorists should be fully aware of their responsibility to have clean and visible plates, and the New York State Police will enforce these vehicle traffic laws,” said Jennifer Givner, Thruway spokesperson.

That said, thousands of New York motorists are driving around with plates that are peeling, a common problem that forced the state into changing vendors for the plates’ laminate covering. The state DMV offers free replacements for any peeling plates.

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Cashless Tolling Now Underway Across Western New York

BUFFALO, N.Y. 2 On Your Side has been reporting about the cashless tolling system that is coming to New York State for a while and finally, we have an answer on when it’s going to go live.

New York Gov. Andrew Cuomo announced Thursday cashless tolling will go live on the New York State Thruway’s ticketed system during the overnight hours Friday, going into Saturday.

Cuomo says it is more than a month ahead of schedule.

“The completion of this exciting new project will help Thruway travelers save time, as well as reduce traffic, cut greenhouse gas emissions, and improve air quality all along the system,” Cuomo said in a release. “Getting this cashless tolling system done and getting it done early shows that, even in these trying times, New York will never stop innovating and never stop building for its future.”

The state says cash will no longer be accepted as a form of payment at toll booths, and printed toll tickets will not be handed out. Cuomo urges all New Yorkers to get an E-ZPass.

Cashless tolling goes live this weekend on the entire more than a month ahead of schedule.Cashless tolling:

Andrew Cuomo

E-ZPass has also released a new TollsNY mobile app to help motorists manage their E-ZPass accounts, find and pay Tolls by Mail invoices, and get important account alerts for tolls accrued at Thruway, MTA, and Port Authority tolling sites.

The entire project cost $355 million.

How the cashless tolling system works

Ezpass Transponder That Has Expired Or Is Faulty

Whitestone Bridge, Throgs Neck Bridge get cashless tolls ...

Another common reason for toll violations is a transponder that has expired or has become faulty. If the transmitter is not functioning correctly, the electrical trigger used by the toll gate will not be able to detect the frequency transmitted by the transponder, resulting in a violation. If you are using a transponder that has expired, the same thing is going to happen.

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Traveling Through New York Pay Your Tolls Right From Your Phone

PayTollo pays your tolls, whether youre commuting in and out of Manhattan or vacationing in the Big Apple. Its as simple as downloading, registering and driving through electronic toll lanes throughout NY state.

PayTollo App uses your phones Location Technology to verify a GPS tolling transaction and saves you time and effort on the road.

    New York City

  • Bayonne Bridge
  • Cross Bay Veterans Memorial Bridge
  • Henry Hudson Bridge
  • Hugh L. Carey Tunnel
  • New England Thruway
  • Tappan Zee Bridge
  • Throgs Neck Bridge
  • Governor Mario M. Cuomo Bridge
  • Grand Island Bridges

Paying Toll After Receiving It By Mail Or Email

This alternative option entails the submission of more extensive information about the toll transaction. The time and date of the EZ Pass violation, as well as the location of the toll plaza, will be sent to you. If you choose, you can also create an email address via which you will receive future toll bills.

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How To Pay A Missed Toll In New York

Did you fail to pay a toll at any time when driving through any of New Yorks tolls? Have you missed any toll payment by accident or carelessness? If you have, there are a few ways to pay for a missed toll with an EZPassNY account before the DMV slams you with a registration suspension. Find below accurate information that will help you avoid your mistake of becoming a legal misdemeanor.

Agencies Handling Toll Payments

Fed up with fines: Western New Yorkers sue Thruway Authority over cashless tolls

What Agency Should Be Contacted About Paying Tolls?

The agency responsible for handling your toll payment will vary from road to road. Opening each section will reveal the roads each agency supervises and payment options for the respective agency.

This resource will help you pay your tolls, whether you need to pay a toll invoice, pay for a missed toll, pay a toll violation, or even dispute a toll.

In the state of New York, the following agencies collect tolls:

The Port Authority Of New York & New Jersey is also known as The Port Authority.

Toll Payment Options For The Port Authority Of New York & New Jersey:

  • P.O. Box 341
  • Lawrence, New York 11559 is not affiliated with any government agency. We work with government agencies to provide you accurate information. Agency contact and toll payment information is checked regularly for accuracy.

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Common Causes Of Toll Violations

Whenever a motorist drives through a toll booth and does not make a full payment for using the toll lane, the signpost will display a red light, and when this happens, the system will record a violation against the vehicle. Some of the most common toll violation causes are:

Also, do note that toll violation notices are recorded and issued by Vehicle Enforcement Systems to violators.

What Happens If I’m A Resident Of Another State

If you don’t have E-ZPass and you’re driving a vehicle with license plates from another state, the registered owner of the vehicle will be billed by mail.

If you do have E-ZPass from another state all or part of 18 states offer it you can use it in New York, too. It has to be a E-ZPass, though similar transponder programs like Florida’s SunPass are not accepted in New York.

Drivers from the Canadian province of Ontario will be billed by mail. That’s new as of last year, when the Thruway Authority struck a deal with the province to provide the address of the registered vehicle owner. Prior to that, Ontario drivers were encouraged to pay their bill online, but the state had no real authority to chase them down if they didn’t.

Note that the bill will be in USD, so take that into account, Canadian drivers.

A reminder: Anyone without E-ZPass, including out-of-state drivers, can pay their toll online within 48 hours of travel before even getting a mailed bill by visiting

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Getting Through The Toll Gate Ahead Of Schedule

A few seconds pass before the toll system recognizes and records your complete payment using the automatic payment system. It is possible to leave the toll lane once your payment has been processed however, this will cause the process to stop suddenly and will be viewed as an attempted payment skip.

Paying Without An Ez Pass

Thruway cashless tolls: Answering your questions about NY ...

If you do not have an EZ Pass, you can stillpay your New York toll charges in one of the following two ways:

  • Mail Tolls

This is a traditional form that uses mail order. Your toll bills will be mailed to the registered address of the vehicle owner. Once youve received the bill, you can pay it in person, over the phone, or through your bank. Know more about Mail Tolls.

  • Short-termAccount

You can alsoset up a short-term account with your credit card and license plate number.This plan is ideal for those who use rented cars.

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